Chlozh values the privacy of its users and customers. This Privacy Policy describes how we collect, use, store, protect, and share your personal information when you visit our website, interact with our social media channels, or use our marketing and automation services.

By using our services and browsing our website, you agree to the practices described in this policy.

1. Information We Collect

We collect data that helps us personalize and continuously improve your experience with us. This data can be divided into:

• Voluntarily Provided Information: Data you send us through contact forms, quote requests, meeting requests, or newsletter subscriptions (such as Name, Email, Phone Number, Company Name, Job Title, and Website URL).

• Browsing Information (Cookies and Similar Technologies): When you browse our website, we automatically collect data such as your IP address, browser type, operating system, pages visited, time spent on the site, and the source of the traffic.

• AI Interaction and Automation Data: If you interact with our automated customer service tools (such as virtual chatbots), your message history and the data you provide for lead qualification will be securely stored for sales and customer service purposes.

2. How We Use Your Information

Chlozh uses the data it collects for legitimate and business purposes, including:

• To provide, operate, and maintain our website and the contracted services;

• Process requests for quotes and schedule strategic consulting sessions;

• Send marketing communications, news, educational content, or commercial offers (you can unsubscribe at any time);

• Optimize and analyze the performance of our website, paid traffic ads, and the user experience;

• Ensure the security of our digital environment and prevent fraud.

3. Sharing Data with Third Parties

Chlozh does not sell, rent, or share your personal data with third parties. Your information may only be shared with:

• Service Providers and Partner Tools: Software companies that enable our operations (such as CRM platforms, automation tools, website hosting, and data analytics systems like Google Analytics), which are also required to comply with applicable data protection regulations.

• Legal Authorities: When required by law, court orders, or to protect the rights, property, and safety of Chlozh and its customers.

4. Data Security

We have implemented advanced technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. Our website uses SSL encryption (HTTPS) to ensure that all information transmitted remains confidential and secure.

5. Your Rights

In accordance with applicable data protection laws, you have the right to:

• Confirm whether your data is being processed and access the data we hold about you;

• Request the correction of incomplete, inaccurate, or outdated information;

• Request the permanent deletion of your personal data from our databases (except when retention is necessary to comply with legal obligations);

• Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, simply contact us at the email address listed in the section below.

6. Cookie Policy

We use cookies to collect browsing information and improve the website's functionality. You can configure your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or may not function properly.

7. Updates to This Policy

Chlozh reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We recommend that you check this page regularly to stay informed.

8. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your data, please contact us at:

• Email: info@chlozh.com

• Subject: Data Privacy

Last updated: May 2026.